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Unlock the power of transparency. Enhance trust, accountability, and patient safety by joining our Duty of Candour course today!

What is Duty of Candour?

No matter which sector you are working in, mistakes are made. That's just human nature, however, since we're dealing with people's lives within the healthcare sector, mistakes must be reported efficiently, accurately and honestly. Take a second to imagine how you would feel if a close family member or a loved one was receiving health care and a mistake was made, you would want to know what's happened regarding their care and what if any, implications have arisen due to the mistake.

Duty of candour also includes near-misses, meaning an event that had the potential to result in a negative situation had things been slightly different. In some cases, investigations may be made into the causes and consequences of the incident, whether that be a near miss or an actual mistake. It is under a proper duty of candour to be as helpful as possible in these investigations, not to falsify the facts, to make sure that as much relevant information has been given as possible. So in summary, duty of candour is the standard that all healthcare professionals should adopt relating to being as open, honest and empathetic with the patient as possible. This runs right through the treatment from when the treatment is first proposed, right through to the end, and especially if any mistakes have been made.

About our Duty of Candour Training Course

Key Learning Objectives:

  1. Understand the concept and significance of the duty of candour in healthcare.
  2. Familiarize yourself with the legal and regulatory requirements related to disclosure and communication of adverse events.
  3. Explore the ethical considerations and professional obligations associated with the duty of candour.
  4. Learn effective communication strategies to facilitate open and transparent conversations with patients, families, and colleagues.
  5. Develop skills in delivering difficult news, apologizing, and providing appropriate support to patients and their loved ones.
  6. Gain insights into organizational policies, procedures, and systems that support the duty of candour.
  7. Discover practical approaches to learning from adverse events and implementing changes to prevent future incidents.

Couse Features

  • Expert-led training sessions facilitated by experienced healthcare professionals.
  • Engaging multimedia presentations, case studies, and interactive discussions to enhance learning and application of knowledge.
  • Access to comprehensive course materials, including reference guides, checklists, and templates for effective communication.
  • Practical exercises and role-playing scenarios to build skills in delivering difficult news and engaging in effective conversations.
  • Ongoing support and resources to promote continued learning and implementation of the duty of candour principles.

Who should attend this Training Course?

The Duty of Candour course is highly recommended for healthcare professionals across various roles and disciplines, including physicians, nurses, allied health professionals, administrators, and quality improvement teams. It is particularly beneficial for those involved in patient care, as well as individuals responsible for developing and implementing organizational policies and procedures related to disclosure and communication.

At ProTrainings, we are committed to empowering healthcare professionals with the knowledge and skills they need to uphold the duty of candour. Join us in this impactful course and be part of a community dedicated to fostering transparency, trust, and improved patient outcomes in healthcare.

Learn more about our Duty of Candour Training Course


Three Easy Steps to learning Duty of Candour Training Today

1 Pay

Sign up and pay £24.95 + VAT and start your training straight away or enquire for group rates. You will receive 8 months of access to the videos, a printable student manual, an optional weekly video refresher email and a 3-year certificate. Learn more

2 Pass

Take the video training and multiple choice test. Don't worry, you get another try if you don't pass. And your progress is saved, so you can leave and come back as often as you like. Learn more

3 Print

Print your certificate and verified CPD time statement and that's it! Your training is complete until it's time to renew again. So you don't forget, we'll send you a reminder email when your training is expiring. Learn more

Frequently Asked Questions

Which occupations use this course?

The Duty of Candour Course is perfect for:

What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.


Learn more about ProTrainings training

ProTrainings Europe has produced over 350 video online courses and we also offer training at your workplace or at regional training centres nationwide

Endorsed training as video online, blended, classroom or virtual to meet your busy life. Choose from over 350 courses all CPD Certified with Evidenced Based Learning statements.

Discounts off future courses and company training solutions. Phone 01206 805359 for more information.

Benefits of Choosing ProTrainings for your Duty of Candour Training Course

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